Frequently Asked Questions

Find answers to the most common questions about our products, shipping, and more. If you need further assistance, our support team is here to help!

We warmly welcome you to our company, but please inform us in advance about your visit.

We are happy to provide samples based on your chosen styles or custom designs. Please note that sample and shipping costs will apply.

To make sure our customers receive good quality products and services, we send samples for approval before they place orders. Before shipping, our team checks each item individually for quality.

It is located in the UAE.

Yes, absolutely. We offer OEM/ODM services. Just share your idea with us, and we’ll create some samples for you.

We usually accept T/T payments. A 30% deposit is paid in advance by T/T, and the remaining 70% is paid before shipment (after inspection). For large orders, we can also accept L/C payment terms.
Production takes about 60 days after the order is confirmed.

We can produce about 100,000 pairs of slippers each month.

Yes, if the customer requests, we can get the material and slipper test reports done by a certified lab.